As therapists, we hold space for others every day. And as a group practice owner, you hold space for your team? But who holds space for you as a leader?
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When collective stressors, shared trauma, or uncertainty arise, this energy doesn't stay contained to the headlines or our personal lives. It moves through your group practice like water through fabric.
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Relationships are not one-directional. The idea that a leader is solely responsible for the well-being and happiness of their employees is harmful and outdated.
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Mistrust in the workplace doesn’t always begin with you, but it will show up in your working relationships. By creating a clear process for repair, you can meet ruptures with care while holding healthy boundaries when repair isn’t reciprocated.
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In times of collective stress and political upheaval, your work culture values remind you that they are more than ideals; they are the relational agreements that keep your team connected.
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Your team doesn’t need you to prevent disagreements. They need clarity on how your work culture moves through it together. They need relational norms or expectations in your group practice to be defined and practiced.
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Being transparent isn't about offering a line-by-line report or "proving" your decisions. It's about narrating how you care for your business, your team, and your values together.
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Your work culture is an ecosystem and you can’t do the high level of work you desire without one another. You need a work culture that is psychologically safe, not just in words but in systems and actions.
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You can still lead with compassion WHILE holding your employees accountable. Accountability need not be punitive; it’s making sure your therapists have the tools to meet the expectations outlined.
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Your new employee's success is determined by how collectively your group practice comes together to support them. It’s like making your org chart experiential, not just something that is written on paper.
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When you find yourself stuck trying to solve a recurring problem, they might hold the unique perspective you’re looking for. It’s often those doing the job that have the best insights.
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Nothing quite prepared us for how employees respond to change management and how these moments impacted our long-term work culture. Change is a constant in any business, but especially in our mental health field.
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